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Dickson HillGarage Door Repair Co. · MarkhamOpen 24/7(289) 301-3507Request a visit
Dickson HillDickson HillGARAGE DOOR REPAIR CO.MARKHAM, ONTARIO
Open 24/7(289) 301-3507
Technician holding a black decorative strap hinge on a beige paneled garage door and driving a screw with a yellow drill.

Garage Doors in Markham, OntarioBalanced doorslive longer.

A door that drifts down or springs up when you release the opener is out of balance, and the opener is carrying weight it was never meant to. We set the springs so the door rests where you leave it, sparing every other part.

Request a visit(289) 301-3507

Nearby

What’s the door doing?

Or call (289) 301-3507, open 24/7

Technician in a cap on a blue ladder, connecting thin red and white wires inside an opened ceiling-mounted garage-door opener.

From the shop

Explained before, tested after.

Springs and cables are under a great deal of tension, and the proper way to handle them is well understood: the right winding bars, the door clamped, the tension released in steps. That care is simply how the job is done. It is also why our repairs hold and why the door runs true afterwards.

— Dickson Hill Garage Door Repair Co.

  • Questions welcomeAsk why a spring broke, what a roller does, whether the opener is worth keeping. Clear answers are part of the service.
  • Leaving it as we found itVehicles moved back, packaging removed, floor cleaned. The only change you notice is a door that runs properly.
  • Decisions made with the factsWe show you the wear, describe the choices and their consequences, and support whichever route you pick.

Hours

  • HoursOpen 24/7
  • Nights and weekendsSame fees
  • In business32 years
  • VisitsOn-site assessment

Garage door services

Fixing, tuning and replacing

The opener is the part people notice, but the door does the heavy lifting. We keep both healthy: motor and logic board on one side, springs, cables and balance on the other, so neither one is fighting the other.

Repairs

Repair & Maintenance

For a door that is loud, sticky, drafty or slightly out of true, the answer is nearly always in this group. It is careful, ordinary work, done properly, and it keeps a good door good.

Springs

Springs & Hardware

Doors that are hard to lift by hand, or that slam shut when released, are out of balance. Balance lives in the springs, and the services here restore it, whether that means new springs, a fresh cable or a careful adjustment.

  1. Steel and nylon garage-door rollers with long stems lie beside a detached hinge on a workbench. — Garage Door Roller Replacement, Markham
    Garage Door Roller ReplacementA roller near the top corner is riding on the lip of the track rather than inside it, and the section above leans back a little more each week. The door still moves, but it looks one bump away from coming out altogether.
  2. A person examines a central hinge joining two sections of a closed garage door. — Garage Door Hinge Replacement, Markham
    Garage Door Hinge ReplacementPressing a hand against one of the middle hinges makes it rock on the panel. The screws turn and turn without ever tightening, and there is a rattle from that spot every time the door settles onto the floor.
  3. Gloved hands holding a vertical garage-door track and a wrench at its mounting bracket beside a door hinge. — Garage Door Track Repair or Replacement, Markham
    Garage Door Track Repair or ReplacementYou bought the house with a door that sticks near the top of its travel. The vertical track was screwed tight against the jamb, so the door drags along its stop moulding on every trip instead of swinging clear.
  4. Person kneeling inside a garage reaching up along the vertical track of a white paneled door, with a toolbox and drill nearby. — Garage Door Cable Replacement, Markham
    Garage Door Cable ReplacementYour older door has springs along the tracks, and one cable has slipped off its pulley and dangles slack. The door lifts crooked and needs a shoulder to close, when it used to glide.
  5. Person holding metal bars beside exposed coiled springs above a garage door. — Torsion Spring Replacement, Markham
    Torsion Spring ReplacementLooking up at the coil above the door, you can see a clean split with a gap of several centimetres between the two halves. The rest of the spring looks fine, but the door has become almost impossible to move by hand.
  6. Person in a jacket facing a closed white sectional door, with coiled springs and steel tubes on a wooden bench. — Extension Spring Replacement, Markham
    Extension Spring ReplacementA bang like a dropped toolbox came from the garage last night. This morning one of the long springs beside the track hangs in two pieces, and the door will only rise a few inches before the opener gives up and stops.
  7. A person stands beside a closed sectional door beneath its overhead spring assembly. — Garage Door Balance Adjustment, Markham
    Garage Door Balance AdjustmentWith the door closed, daylight shows under one bottom corner and the seal is squashed flat at the other. As it rises, the left side leads by an inch or two, and the top section twists slightly as it turns into the…

Markham

Calls like these

Person kneeling with a yellow cordless drill at a hinge on a white door, beside a red tray of bolts.

Garage Door Opener Diagnosis and Repair

You press the remote from the driveway and hear the motor hum overhead, a steady drone with no movement behind it. The door stays shut. Press again and the hum returns, then quits, as if the machine is trying and cannot get a grip on anything.

Garage Door Opener Diagnosis and Repair

Which fix fits?

The garage is bitterly cold and the room above it is never warm.The usual fix

UsuallyInsulated steel door.

WhyA door with a polyurethane core and thermal break changes the temperature of both spaces.

The garage could be a gym or studio if it had more light.The usual fix

UsuallyFull-view glass door.

WhyAluminum-framed glass panels bring in daylight while still sealing and insulating.

The door still looks like the old house after new siding and windows.The usual fix

UsuallyCarriage-house style door.

WhyNew panel styles, colours and window inserts bring the door in line with the rest of the front.

The hand chain takes far more effort than it did last month.The usual fix

UsuallyCommercial Rolling Door Repair

WhyImpact damage often looks local but changes the path of the entire curtain.

You want to keep the sectional door, but its standard track layout conflicts with a renovation above the parking bay.The usual fix

UsuallyHigh-Lift Garage Door Conversion

WhyA vehicle lift and an overhead door can share one bay when their clear zones are designed together.

A tenant mentioned the door is louder than it used to be.The usual fix

UsuallyGarage Door Safety Inspection

WhyAfter a vehicle or an object has hit the door, an inspection follows the force rather than the dent.

Open 24/7

How a visit goes

Winter is hard on rollers. Slush carried in on the tires freezes in the foot of the track, wheels skid across the ice instead of turning and wear flat spots, and salt eats into steel stems and bearings at the lowest positions first.

Drawing: a house seen from the street. The van pulls up, the garage door is opened for the work, then it closes level and the porch light comes on.

  1. 1 of 3

    Arranging the visit

    We agree a time that suits you and confirm what we will bring. If a photo helps, send one; a crooked door or a snapped spring is easy to spot.

  2. 2 of 3

    Looking before deciding

    The technician inspects the door from the tracks to the opener, checks the spring size and condition, and notes anything else that is wearing.

  3. 3 of 3

    Doing the work properly

    Springs are wound to the correct turns, cables seated on their drums, hardware tightened, and the balance confirmed so the door stays where it is left.

York, Ontario

Markham information

Town
Markham, York, Ontario
In business
32 years
Hours
Open 24/7, same fees any hour
Visits
On-site assessment preferred

Nearby

2021 census · what it means at the door

  • 19%Newer homes

    About 19% of homes in Markham were built in 1980 or earlier, according to the 2021 Census.

    Many newer homes have a keypad by the door, several remotes and an app that reports whether the door is open. We keep all of these talking to the opener, clear codes from devices that have gone missing and set up new ones so the whole household is covered.

  • 56%

    Single-detached houses make up about 56% of homes in Markham (2021 Census).

    In a neighbourhood with both detached and attached homes, some customers decide alone and others report to a board or property manager. We adapt the visit accordingly, giving a homeowner options at the door and a manager a written summary they can circulate.

Source: Statistics Canada, Census Profile

Frequently asked questions

(289) 301-3507

How do winter and road salt affect rollers?

Slush carried in on the tires collects in the foot of the track and refreezes overnight, so wheels skid across ice ridges instead of turning and wear flat spots; cold thickens old grease so bearings stiffen and the opener strains; and the salt in that slush corrodes steel stems, bearings and the bottom brackets first. This is why the lowest rollers often look the worst and why sealed-bearing nylon rollers, and a clear, dry lower track, are recommended for garages that see a car every winter day.

What lubricant is right for a garage door?

A lubricant made for garage doors, applied lightly to hinge knuckles, roller stems and the springs, following the door maker's own recommendation, since the right product and whether bearings are included varies by manufacturer. General-purpose penetrating oils are thin and wash away, and heavy grease attracts grit. Nothing goes on the track raceway or on a nylon or plastic wheel. The opener's chain or screw rail may take a lithium grease according to its manual, and the manual for your door names what its maker prefers.

What is checked after the rollers go in?

The door is run through several cycles with the technician watching each wheel stay seated, then balanced by hand with the opener released to confirm it holds at halfway. The top section is checked for a tight seal at the header, the hinge and bracket fasteners are snugged, and the opener's force and reversal are tested with a 1-1/2 inch block in the door's path. The industry checklist for a residential door covers exactly these points, and they are all part of finishing the job.

How long does a torsion spring replacement take?

Most residential replacements are completed in one visit. Securing the door, measuring, removing the old spring, fitting and winding the new one, balancing and testing the opener typically takes an hour or two, longer if bearings, cables or a bent top section are also being dealt with. The technician confirms the scope after the first checks, so you know what the visit involves before the work starts.

What happens during the visit, in order?

Questions first: what the door does, when it began, what changed. Then the beam path is cleared, the sensor lights are read, the opener's flash code is counted, and the brackets and heights are measured. If the signs point to the circuit, the wire is traced and tested with a meter. The cause is fixed, whether that is alignment, brackets, wire, a shade or a new pair, and the visit closes with the beam test and the contact reversal test.

On-site assessment preferred

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Dickson Hill Garage Door Repair Co.

Garage Doors · Markham

Open 24/7

(289) 301-3507

32 years in business

Open 24/7 · call(289) 301-3507Request a visit